Advanced Audit Trail FAQs

Does subscribing to Advanced Audit Trail make my company HIPAA-compliant?

If your company needs to comply with HIPAA, there are additional requirements for the Advanced Audit Trail. See Advanced Audit Trail and HIPAA compliance for more details.

What does it mean if a record was accessed?

If a record was accessed, it means a user saw some or all of the information held in the object record. For instance, if a user is entering AR sales invoices for patients and chooses a patient record (supplier, customer, or contact) from a dropdown list, then an access is logged for each patient record that appears in the dropdown list.

How many years of data do you store?

Intacct stores up to six years of Advanced Audit Trail data.

Why are false positives generated?

Because Intacct is optimized for performance, data automatically loads on some records and transactions, regardless if the user has purposefully accessed the data. We log these entries since we cannot be sure whether the data was accessed or not.

Most notably, since a number of transactions and records are connected to the contact object, such as user and employee, additional Advanced Audit Trail entries may be logged on your report when these records and transactions are accessed. We plan on reducing the number of false positive entries in the future.

Why doesn't the report show me all the personal data accessed in a record?

Since customer, supplier, and contact records contain many fields of personal data, the report would be too cluttered and unreadable if we included all record information as well. Instead, use the record URL column to navigate to the specific record accessed and check the audit trail for that record to determine which information was viewed during the access.

What happens to my data if I unsubscribe?

If you unsubscribe to Advanced Audit Trail, all data that Intacct has tracked thus far is stored. However, you will not be able to access this data as the Advanced Audit History data object will no longer be available to you in the custom report writer. Furthermore, Sage Intacct will no longer track any further access to personal data in the customer, supplier, and contact objects if you unsubscribe.

How do I access the Advanced Audit History report?

The Advanced Audit History report is a custom report you build yourself. See Create the Advanced Audit History report for more detailed information.

What do I do if a data breach occurs?

Run the Advanced Audit History report and Audit History report to analyze access to your system. If you need additional help, contact your account manager.