Void an unconfirmed check
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If you printed a check that contains a mistake, and have not yet confirmed that check to the General Ledger, you can void it on the Print checks page.
If your company is configured to Include zero-amount GL transactions in reconciliations and reconciliation reports, voided unconfirmed checks and standard ACH payments appear as zero-dollar transactions in reconciliations and register reports. Learn how to reconcile voided transactions.
If the check has not yet been printed and you need to make changes, cancel the payment request. The bill becomes editable and available again for payment on the Pay bills page.
Step 1: Void the check on the Print checks page
| Subscription |
Accounts Payable |
|---|---|
| User type |
Business |
| Permissions |
Print checks: Run |
-
Go to Accounts Payable > All > Checks > Print checks.
-
Select the check view.
- To view checks for payment requests that you created, leave the Select check view option set to My checks.
- Select All to view all checks available for printing.
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Select the Checking account.
If you don't see the checkIf you created the payment at the entity level, make sure that you are in the same entity.
Checks printed at the top level can only be confirmed or voided from the top level.
To view entity-level checks from the top level:
- Select More filters
- Select Show entity-level checks.
- Select Apply filters.
- Next to the unconfirmed check, select Confirm or void.
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Select Void at the top of the page.
The check remains on the page as an unprinted check.
Step 2: Correct the original error
The following provides instructions for common corrections.
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Go to Accounts Payable > All > Bills > Pay bills.
You can then change the payment method, amount to pay, or other information.
After you void the check, you can make changes by editing the bill.
You can’t delete a bill after a payment has been entered against it, even if the payment was voided.
- If the bill was entered directly in Accounts Payable, you can reverse the bill.
- If you use the Purchasing application, some bills might have been created from a purchasing transaction, such as a vendor invoice or receipt. Although you can't reverse bills created from a purchasing transaction, you can remove the AP liability by entering and applying a credit.
Next step: Reprint the check.
